FAQ

Q: Do your mixers contain alcohol?
A: No! That’s the beauty of our products. You have the flexibility to add the spirit of your choice and to tweak the flavor by adding more or less of our mixer. This also makes our products perfect for baking!

Q: How do I make a cocktail using your mixers?
A: Most of our recipes have only 3 or 4 ingredients and use .5 to 1 ounce of our mixers. You can filter and browse our extensive recipe list by mixer product, spirit used, flavor profile, occasion or classic cocktail category. Trust us. U Can Cocktail!

Q: What is your return policy?
A: Please read about our return policy here.

Q: One of my bottles arrived broken. Will you replace it?
A: We are so sorry that happened, and yes, we’ll be happy to replace it. Email us at info@makeandmuddle.com with your order number and photo(s) of the damaged box/products so we can process your replacement right away.

Q: Where can I purchase Make & Muddle products locally?
A: If you live in Illinois, Indiana or Kentucky, you should check out our Locations page.

Q: When will I receive my order?
A: All orders are shipped out within 1-3 business days from our fulfillment center in Louisville, KY using USPS 2 Day Priority shipping. We have found this to be the most reliable shipping provider in terms of schedules and the handling of fragile packages. You can always check the tracking number emailed to you upon shipping.

Q: When is the last day to order to receive my product for Christmas or New Year’s Eve?
A: For 2022, orders placed by 5pm est on Monday 12/19 should arrive by Christmas Eve, and orders placed by 5pm est on Monday 12/26 should arrive by New Years Eve.

Q: Do your mixers expire?
A: Because our mixers use all natural ingredients, they do expire. Each bottle has a printed expiration date that is one year from their bottled date. You do NOT need to refrigerate our product UNTIL it is opened. Once opened, we recommend you use it within six weeks.

Q: How many cocktails can I make from one bottle?
A: Our syrups and shrubs steep for 2 days making them highly concentrated. This means you need very little to create a lot of flavor. If you follow our published recipes, each 4oz trial sized bottle will make between 4-9 cocktails. Our 16 oz bottles will produce 16-40.

Q: Who do I talk to about selling Make & Muddle in my bar/restaurant/store?
A: Wise choice! Email us at info@makeandmuddle.com.